A few months ago, I wrote about risk – suggesting that the ‘discipline’ of risk management tended to focus on risks which were (a) understood and (b) for which probabilities could be estimated, and that this led to far too narrow a view of risk. In particular, this meant that companies were usually very poor at assessing their blindspots. This second post has taken longer to write than I expected, but in this one I’m going to look at the factors which mean that companies tend to remain blinded by their blindspots.
One of the best workshops I’ve run in the past eighteen months was with a group of museum curators, held in the Whitechapel Gallery in the room holding Goshka Macuga’s Guernica installation. The documents assembled for the exhibition seemed to permeate the workshop; everyone seemed to take extra care because of it. The project that the workshop was part of has now published a collection of reflections from participants. I contributed the short essay below, on the role of the past in futures work.